Inspired Schools AI Tutor
UI Design ∙ UX Design
Objective
How might we design an AI tutor web app for Secondary school students to encourage smart revision and asynchronous learning, whilst supporting the teacher's role inside the classroom?
Clients
Fulham School, London
Inspired Education Group
Design Team
2 UX/UI Designers (Incl. Me)
1 Project Manager
1 Product Designer
Timeline
September 2023 - December 2023
My Roles
As a UX Designer at Shiker Consulting, my roles involved setting the design of the product at early concept stage. It is still in production and is planned to be used by over 80,000 students across Inspired School's 111 global academies.
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Coordinated with the developers to ensure designs were translated in production.
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Created consistent design stories through decks, sketches and other deliverables
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Designed wireframes and alternate design proposals
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Presented designs to developers and stakeholders including early concept demonstrations.
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Design harmonisation with the Inspired Schools study platform design system
Close collaboration with the UX and product team at Inspired Education Group (Clients) resulted in the decision to further integrate the AI Tutor as a feature directly into the student dashboard, allowing it to become accessible to over 20 private schools.
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Provide revision tools which ensure students are retaining information
Challenges
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The placement of the humanoid on the UI was important as it was a selling feature to stakeholders, but couldn't be too distracting for students from a UX perspective.
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Choosing how users would prefer to interact with the tutor: Either a replicated classroom experience by interacting directly with the humanoid, or an interaction more familiar such as a chatbot.
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Ensuring the product had an impact on students' learning.
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Solutions
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Wide variations of wireframes and sketches were regularly presented to the team for regular feedback and ideas, before making a final consensus on humanoid placement.
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Competitive audits, as well as research on Inspired Schools' existing dashboard and other apps allowed us to decide that a chatbot as a primary interactive element was the most engaging, and familiar.
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Alongside user and product research, the team decided with stakeholders that regularly prompted quizzes can record scores, as evidence a student has retained course information.
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The Process
Design
Wireframing
The initial POC of the AI Tutor had been developed at the time I was onboarded with all necessary features, so improvements to the architecture and user experience were a priority for the next step towards production. Sketching alternative designs and wireframing mainly involved figuring out where best to place the humanoid.
Coming Soon!